Order Confirmation

After placing an order, you will receive an email confirmation. Please review your order details carefully.

Shipping

Orders are processed within a reasonable timeframe. Delivery times may vary depending on your location and chosen shipping method.

Returns

We accept returns within 14 days of delivery in accordance with UK consumer law, provided that:

• The item is unused and in original condition

• Original packaging is intact

Refunds

Once we receive and inspect the returned item, refunds will be issued to the original payment method. Processing times may vary.

Non-Returnable Items

Custom-made or personalised products are non-refundable unless faulty or damaged upon arrival.

Contact for Orders & Returns

Phone: +44 7359 349505
Email: support@valoreleather.com